Fight House support
Last updated: 28 September 2026. Support is by email and replies come from support@tiptopunion.com.
General help, sign-in problems, playback issues and feedback.
Access, correction, export or deletion of your personal data.
How Fight House handles your data, and the terms that apply to the service.
Before you write
The more of this you include, the faster we can reproduce the problem and get back to you.
Troubleshooting
Enter your number with the country code and nothing else: no plus sign, spaces or leading zero, for example 351928272625. The number must be the one on your carrier subscription. If your carrier reports no active subscription, check the subscription status with them first. If you were issued an email and password, sign in with those instead.
Allow notifications for Fight House in your phone's settings, then check that Fight Reminders and Live Event Alerts are on under Profile, then Settings. Reminders are stored on the device where you set them, so reinstalling the app or switching phones clears them. Focus and Do Not Disturb modes can also silence them.
Check your connection and try switching between Wi-Fi and mobile data. Set Video Quality to Auto under Profile, then Settings, so the stream adapts to your bandwidth, turn off any VPN, then close and reopen the app. Live streams start at the time shown in the countdown.
Open Profile, then Settings. Language offers English, French, Spanish and German. Video Quality offers Auto, 480p, 720p and 1080p.
Replays are added after the event ends. Open the Replays tab, pick the category, and change the sort order to Latest if the list is sorted another way.
Watch Live appears once the stream is on. Before that, the event shows Set Reminder and the home screen counts down to the start. Times are shown in your local time zone.
Open Profile in the app, scroll down and tap Delete account, then confirm. This removes your profile and app data but does not cancel your carrier subscription. Full steps are in the Delete your account section below.
Subscriptions are billed by your mobile carrier or partner, so cancellation happens with them. Use the subscription management page they provide or contact their customer service. Deleting the app or your account does not cancel the subscription.
Subscription
Fight House does not bill you directly. Your subscription is set up and charged by your mobile carrier or partner, so that is where it is cancelled.
Subscriptions are billed by your carrier, so cancellation happens there: use the subscription management page it provides, its app, or its customer service.
Unless your carrier states otherwise, cancellation takes effect at the end of the current billing period.
Uninstalling the app, or deleting your account inside it, does not cancel the subscription or stop the charges.
Account
You can delete your account inside the app in under a minute, or ask us by email. Either way, your carrier subscription is not affected.
Tap Profile in the bottom bar and scroll to the bottom of the Info tab.
Read the confirmation. It explains that this permanently removes your Fight House profile and all data the app has saved, on this device and on our servers, and signs you out. This cannot be undone.
Tap Delete. Your subscription is not affected: access is tied to your subscription, so you can sign in again later with your mobile number and start with a fresh profile.
Send a message to support@tiptopunion.com with the subject "Delete my account" and the mobile number, or email address, you sign in with.
We may ask you to confirm that the number or email is yours before we act on the request.
We remove your profile and the data the service holds for you and confirm by email, normally within 30 days. Ask in the same message if you also want your support history erased.
Common questions
Fight House is a streaming service that brings you live fighting events once a week and hundreds of hours of replays and on-demand full shows across MMA, boxing, taekwondo, kickboxing, Muay Thai, wrestling and other major fighting disciplines. The app puts all of it on your iPhone or Android phone.
Yes. Access is included with a subscription from a participating mobile carrier or partner. The app is for existing members: it lets you sign in and watch, and it does not sell subscriptions or take payments.
Tap Log in and enter the mobile number linked to your subscription with its country code, for example 351928272625. If you were issued an email and password, use those instead.
No. Subscriptions are set up and billed by your mobile carrier or partner, and charges appear on your mobile bill or prepaid credit. The app only signs you in.
MMA, boxing, kickboxing, Muay Thai, taekwondo, wrestling and other major fighting disciplines, with events from organisations such as Enfusion, 8TKO, Bare Knuckle, Brave CF and Levels Fight League. Line-ups change from week to week.
There is a live fighting event once a week, and the countdown on the home screen shows exactly when the next one starts.
Yes. Replays and full shows are added to the library after each event, so you can watch anytime. Browse by category and sort by latest, oldest, most popular or duration.
Yes. Tap Set Reminder on any upcoming event and the app schedules two notifications on your device: one 30 minutes before the start and one when the event begins. Reminders need notification permission and can be switched off under Profile, then Settings.
The app runs on iPhone and Android phones. The interface is available in English, French, Spanish and German, and video quality can be set to Auto, 480p, 720p or 1080p.
Cancel with your mobile carrier or through the subscription page it provides. To delete your account, open Profile in the app and tap Delete account; this removes your profile and app data but does not cancel the subscription. The support page has step-by-step instructions.